Internet Call Manager (ICM) notifies you of phone calls you receive while you are on the Internet and lets you decide how you want to handle the call.
When you are on the Internet with ICM running and you receive a phone call, an Incoming Call Pop-up Window appears on your screen telling you who is calling and letting you choose how you want to handle the call:
When you see the pop-up window, you can use the buttons on the pop-up to choose how you want to handle the call. You can select either:
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Answer |
Disconnects you from the Internet, redirects the call back to your phone line so it will ring, and then allows you to answer the call. |
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Transfer |
Transfers the call to another number, which you can configure in your ICM software. |
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Play Msg |
Plays the caller your choice of messages. The defaults which come with ICM are: I'll call you back - acknowledges the caller with a message telling them that you will call them back later. Call Me Back - acknowledges the caller with a message asking them to call you back in a few minutes. PLUS 4 additional messages you can customize yourself. |
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Voice Mail |
Sends the caller to your Cincinnati Bell Voice Messaging system; if you subscribe to this service. If you do not, this button will be unavailable to you. |
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Ignore |
This button is only available if you do not subscribe to Cincinnati Bell Voice Messaging. When selected, your caller will hear ringing, as if you were not home. |